Privacy

What we keep about you

• Your sign-in: your email, and your password in a scrambled form that cannot be read back. If you sign in with Google, we receive your email and Google’s ID for your account — nothing else from your Google account, and we never see your Google password.
• Your business name and the phone number you add. That number rings when a lead comes in and is shown to the customer you call.
• Your plan and payment status. Card details are entered on our payment provider’s page and are never stored by us.

What we keep about your leads

When you connect a lead platform, it sends us your new leads so we can ring your phone. For each lead we keep:

• what the platform sent: the customer’s name, phone number, city and what they asked for;
• what happened with the call: when your phone rang, whether you pressed 1, how long you talked;
• a recording of a call that was connected, so you can play it back from your lead history.

How we use it

We do not sell your information or your leads, and we do not use them for advertising.

• To ring your phone when a lead arrives and connect you to the customer.
• To show you your leads and calls.
• To bill your plan and to contact you about your account.

Who else handles it

We use other companies to run the service. Each one receives only what its job needs:

• a phone carrier, to place and record the calls;
• a hosting provider and a database provider, to run the website and store the data;
• a payment provider, to charge your plan;
• the lead platform you connected, and Google if you sign in with Google.

How long we keep it

We keep your account and your lead history while your account is open. You can close your account in Settings at any time: that removes your account, your leads, your call history and your settings from our systems for good. Recordings of your calls are stored with our phone carrier; ask us and we remove those too.

Call recording

Connected calls are recorded. You are responsible for telling the people you call that the call is recorded wherever the law requires it.

Changes to this page

If we change how we handle your information, we will update this page and its date.